Self-exclusion and gambling breaks

When your gambling is getting out of hand and is no longer fun, there are mechanisms in place to limit your access to games for as long as needed.

Sometimes, gambling can become a problem

A temporary break, online self-exclusion only, or self-exclusion both online and from gambling locations? It all depends on your situation.

When in doubt, Loto-Québec staff are trained to spot, support and offer care to anyone who may need help, either over the phone or on site. It’s what we call the support chain.

Taking a break

Duration: 1 to 89 days

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Limit your access to Loto-Quebec’s online games for a single or recurring period.

Self-exclusion from online gambling

Duration: 3 months to 5 years

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Voluntarily self-exclude from the Loto-Quebec online gambling site.

Self-exclusion from casinos and gaming halls

Duration: 3 months to 5 years

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Voluntarily self-exclude from Loto-Quebec’s casinos and gaming halls.

By seeking help or considering self-exclusion, you’re stacking the odds in your favour.

Support resources

There are specialized resources that help deal with problem gambling.

See the resources

Helping a loved one

Here are some warning signs to look out for when a loved one seems to have a gambling problem and help them.

Help a loved one