Break from Gambling

Taking a break from gambling is a confidential, free and flexible process.

⏲️ Duration: 1 to 89 days | Online

What’s a break from gambling?

When you want to temporarily stop playing on lotoquebec.com, taking a break from gambling is a great way to limit your access to your account.

You choose to take breaks voluntarily. When you do so, you strike a balance between the time you spend gambling and these moments that keep your experience fun and positive.

Sometimes, a break is all it takes to make a difference.

How long can a break from gambling be?

The duration of your break may vary. You set it based on your needs and preferences.

There are two types of breaks:

One-time break: A single break that starts and ends on your chosen days and times.

You can set it for one month, from 9 p.m. on September 10 to 9 p.m. on October 10, for example.

Recurring break: A regular break that blocks your access to lotoquebec.com on specific days of the week and for a set duration.

For instance, you could block your access every Thursday from 6 p.m. to 11 p.m. for one month.

Once you’ve set the duration you want, you can’t access your account or play any games until the break has ended.

When should I consider taking a break from gambling?

It would be wise to consider taking a break from gambling in these situations:

You’re looking for balance – Taking a break may be a good first step toward striking a balance if you want to manage your gambling time better.

You’re assessing your finances – Taking a break can give you the space you need to think about your gambling expenses and make informed decisions.

You’re feeling tired or stressed – Taking a break can help you step back and question your relationship to gambling if it’s becoming tiresome or stressful.

You need to take care of yourself – Taking a break can give you space when you feel you need time to focus on other aspects of your life, such as work, studies and personal relationships.

What happens during my break from gambling?

When you take a break from gambling, your account is temporarily deactivated. This means you won’t be able to log in, play, make deposits or withdraw money. You’ll also receive an email confirmation that your break from gambling has been activated. 

Keep in mind that the break from gambling for the duration you chose is irrevocable, so this downtime is truly beneficial for you.

Once the break time has expired, your account will automatically be reactivated, so you can resume your activities if you wish.

How do I set up a break from gambling on lotoquebec.com?

Step 1 – Log in to your account.

Step 2 – Go to the Manage My Gambling section of your account.

Step 3 – Choose the type of break you want to take under the Break tab.

Step 4 – Configure your break and click on Submit.

We encourage you to use this break time to assess your gambling habits.

Gambling: Help and Referral

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The service is bilingual, free and confidential and available 24 hours a day, 7 days a week.

The Gambling: Help and Referral counsellors:

  • Identify callers’ needs
  • Assess possible solutions
  • Suggest relevant actions
  • Refer to the appropriate resources

The counsellors encourage people to think about their gambling habits and refer both players and their loved ones to resources that can help.