Support resources
There are specialized resources that help deal with problem gambling.
Self-exclusion and gambling breaks
When your gambling is getting out of hand and is no longer fun, there are mechanisms in place to limit your access to games for as long as needed.
Sometimes, gambling can be a problem
A temporary break, online self-exclusion only, or self-exclusion both online and from gambling locations? It all depends on your situation.
When in doubt, Loto-Québec staff are trained to spot, support and offer care to anyone who may need help, either over the phone or on site. It’s what we call the support chain.
Taking a break
Duration: 1 to 89 days
Limit your access to Loto-Quebec’s online games for a single or recurring period of the week, month or year.
Self-exclusion from online gambling
Duration: 3 months to 5 years
Voluntarily self-exclude from the Loto-Quebec online gambling site.
Total self-exclusion
Duration: 3 months to 5 years
Voluntarily self-exclude from Loto-Quebec’s casinos and gaming halls. This includes self-exclusion from online gambling.
By seeking help or considering self-exclusion, you’re stacking the odds in your favour.
Helping a loved one
Here are some warning signs to look out for when a loved one seems to have a gambling problem.
