All questions

Can I cancel my self-exclusion?

Answer

Enrolling in the self-exclusion program is irrevocable; it can’t be changed.

The self-exclusion program is offered on a voluntary basis, and anyone who wishes to take a break from gambling or reflect on their gambling can enrol in it for a period ranging from 3 months to 5 years. 

When entertainment becomes frustrating and causes financial losses, enrolling in the self-exclusion program or taking a break from gambling lets players limit their access to games for a set period.

Explore related questions

What are the risks associated with playing games of chance?

Answer

For most Québec adults, games of chance are a form of entertainment that involves wagering money on an activity whose result depends entirely or partly on chance and for which the risk of losing money is very real.

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When can a person consider they have a gambling problem?

Answer

A person has gambling issues when they continue playing and wagering despite facing gambling-related negative consequences.

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How do I help a loved one struggling with problem gambling?

Answer

Helping someone struggling with problem gambling is not easy. If you want to discuss it with them, you must be prepared and supported.

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